FAQ

SHIPPING

Shipping is handled through the United States Postal Service, with delivery confirmation. A flat rate of $5 will be charged.

Because jewelry is handcrafted, please allow 2-4 weeks for delivery. We often have inventory on hand for some popular items like the Swirly Scarf Slides©, so those items will ship more quicky. Please let us know if you need something for a gift by a certain date. Holiday orders will not be created/delivered after December 10.

SALES TAX

State sales tax of 6.75% will be added to all orders shipped within North Carolina. We do not collect sales tax for orders shipped outside North Carolina; however, you may be subject to a “use tax” for this purchase by your home state or a VAT tax by your home country. Please check with your tax professional.

RETURN POLICY

If you are dissatisfied with an item you purchased for any reason, you may return it for a full refund (shipping costs cannot be refunded). Please email us before returning the item to obtain a return authorization number. The terms for returns are as follows:

•  return must be postmarked within 20 days of date of purchase
•  items must be returned in original packaging
•  items must be shipped with insurance (any item lost in the mail will not be refunded)
•  shipping charges cannot be refunded

QUALITY GUARANTEE

I guarantee that my work is free from any defects in craftsmanship. The silver and stones are true to the descriptions on the website. and treatments (if any) are disclosed to the best of my knowledge. Gemstones are vulnerable to wear and accidental damage, and are not covered by this guarantee beyond the point of sale.